November 2023

Updated by Victoria

Updated RBAC abilities for reply templates

Previously, Editors were able to edit company-wide reply templates, which would save and apply to all users. We’ve made an update so only Admins are able to create, update, or delete company-wide templates while Editors are only able to read company-wide templates.

Bug Fixes

Previously, if a user tried to visit a page before logging in, the app would lose track of where they were trying to go and automatically take them to their company Dashboard after they logged in. Now, after signing in, users will pick up right where they left off.


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