March 2024

Updated by Victoria

Product Improvements
  • Improved alerts re-categorization: WorkStep editors can now recategorize an alert directly from the comments inbox with our new recategorize button.
  • Update to comments export format: Comment attributes now export into individual columns to improve data analysis.
  • Updates to Overview page for Custom Surveys: added filters, compare button, new downloadable “Responsiveness by Segment” modal

Bug Fixes
  • Favorability by theme matrix showed non-likert scale questions 
  • Updates to Dashboard “responsiveness graph” to align with values shown on insights/responsiveness page
  • Resolved 180 day responsiveness calculation for Always On
  • Responsiveness to check-in anonymity threshold


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