March 2024

Improved alerts re-categorization: WorkStep editors can now recategorize an alert directly from the comments inbox with our new recategorize button.
Update to comments export format: Comment attributes now export into individual columns to improve data analysis.
Updates to Overview page for Custom Surveys: added filters, compare button, new downloadable “Responsiveness by Segment” modal

Favorability by theme matrix showed non-likert scale questions
Updates to Dashboard “responsiveness graph” to align with values shown on insights/responsiveness page
Resolved 180 day responsiveness calculation for Always On
Responsiveness to check-in anonymity threshold