Actions

The Actions feature is designed to help leaders track, manage, and review initiatives that are implemented directly in response to employee feedback.

Users can document any action taken to address specific issues or opportunities surfaced by employee feedback. These actions are logged in-platform, serving as a central reference point for other leaders and allowing teams to monitor how feedback is being leveraged.

Actions can be linked to a specific WorkStep theme (e.g., Benefits or Career Growth) or recorded as a broader initiative. By associating an action with a WorkStep theme, leaders can track and measure how favorability scores for that theme trend after the action has been implemented.

Logging Actions

1. To document an action, click the LOG ACTION button in the top right corner of the Actions page.
2. Give your action a title, and share a description to offer more context or detail about the initiative.
3. If your action is relevant to a specific WorkStep theme, you can define this on the form to create tracking for favorability in that theme relative to the action’s start date.
4. Filters are available to apply if the action was only taken for a particular location or job title, as examples.
5. Click LOG ACTION to finalize your changes.

AI Suggested Actions

Unsure how to action upon your employee feedback? For users who have ample data sets to inform Comment Analysis, our Insights feature includes AI Suggested Actions, which will detect specific problems or opportunities that are actionable to recommend possible solutions. Suggested Actions that have been saved or shared from Insights are visible on the Saved & Shared tab. 

Read more about this feature on the Comment Analysis page!