--- title: Exit Surveys description: When enabled, Exit Surveys are sent to employees who, on your organization's recurring import, are listed as having a termination date. Exit Surveys typically include questions that help you as a lead --- [Skip to content](https://employers.workstep.com/article/j1n3mwnjoe-ra-exit-surveys#main-content) English Show submenu for translations [![We’re moving to a new home! We’re working on something that’ll make finding help a whole lot easier one home for all our Customer Enablement resources. It’s called LaunchPad. 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How can we help you? - There are no suggestions because the search field is empty. 1. [WorkStep Knowledge Base](https://employers.workstep.com/?hsLang=en) 2. [Enabling and Understanding Survey Types](https://employers.workstep.com/enabling-and-understanding-survey-types?hsLang=en) # Exit Surveys Exit Surveys are sent to employees who have a termination date listed in associated with their employee record on your organization's HRIS file. Exit Surveys typically include questions that help you as a leader understand what factors drove the employee to turnover, and/or about the employee's overall experience while they were a part of your organization.   #### **Timing** Employees who have a termination date pre-dating the receipt of the data upload that informs WorkStep of their termination will receive their Exit Survey within 24 hours. If the data upload informs WorkStep of an employee who has a termination date in the future, their Exit Survey will be sent within 24 hours of the termination date. Exit Surveys are sent by SMS and Email, and have a default expiration after 60 days. #### **Exit Survey Data** WorkStep consolidates data collected through Exit Surveys in its own space. You can find exit feedback collected by opening the **Exit Survey** page from beneath the Surveys section of the main navigation. Questions, answers, feedback, and eNPS data can be found on the **QUESTIONS** tab of the Exit Surveys page. ![](https://employers.workstep.com/hubfs/Knowledge%20Base%20Import/screenshot-2024-11-27-at-9-24-05-am-1.png)   Qualitative Exit Survey data (open-text feedback) can also be viewed through the **Communication** Page. Use the Survey type filter and select **Exit** to view comments only from your Exit Surveys. Comments submitted through Exit Surveys within the last month will have a timestamp of "Last 30 Days" to ensure confidentiality. Comments submitted through Exit Surveys will have a timestamp of "x Months Ago".  #### **Enabling Exit Surveys** To enable the sending Exit Surveys, reach out to your WorkStep Account Manager.     - [Enabling and Understanding Survey Types](https://employers.workstep.com/enabling-and-understanding-survey-types?hsLang=en) - [Employee Experience](https://employers.workstep.com/employee-experience?hsLang=en) - [Managing Feedback & Communications](https://employers.workstep.com/managing-feedback-communications?hsLang=en) - [Understanding Insights & Impact](https://employers.workstep.com/understanding-insights-impact?hsLang=en) - [Building and Sharing Reports](https://employers.workstep.com/building-and-sharing-reports?hsLang=en) - [Account Settings & Additional Resources](https://employers.workstep.com/account-settings-additional-resources?hsLang=en) - [Release Notes](https://employers.workstep.com/release-notes?hsLang=en#main-content) - [2023 Release Notes](https://employers.workstep.com/release-notes?hsLang=en#2023-release-notes) - [2024 Release Notes](https://employers.workstep.com/release-notes?hsLang=en#2024-release-notes) - [2025 Release Notes](https://employers.workstep.com/release-notes?hsLang=en#2025-release-notes) - [2026 Release Notes](https://employers.workstep.com/release-notes?hsLang=en#2026-release-notes) - [Log in to WorkStep](https://www.workstep.com/login) - [WorkStep Website](https://www.workstep.com/) - [WorkStep Resources](https://www.workstep.com/resources/) [![Workstep-logo-dark-svg-2024](https://employers.workstep.com/hubfs/WKS_Lp_Assets_2022/images/Workstep-logo-dark-svg-2024.svg "Workstep-logo-dark-svg-2024")](https://www.workstep.com/)