1. WorkStep Knowledge Base
  2. Account Settings & Additional Resources

Contacting Customer Support

Not finding the answers you need from our help articles? We're here for you! Our Customer Support team is available Monday - Friday, 9a - 7p EST. Reach out using one of the following channels:

Contact

Click the Contact button at the top right of any article page to submit a question to our Customer Support team.

Email

Send an email to employers@workstep.com.

Chat

Use the in-platform chat feature found under the Help link at the top right of any page of the platform.

Phone

RETAIN customers can call the number listed in-platform under the Help link at the top right of any page of the platform.