April 2024

Updated by Victoria

Product Improvements
  • Reports release to all users: 4 Standard reports, the ability to edit standard reports and create custom reports, and the ability to export reports directly to PPT
  • Updates to Custom Surveys:
    • Filters added to Survey Overview page
    • Ability to compare same questions across Custom Surveys
    • Export “Responsiveness by [Segment]” graph
    • Added Favorability tab for new and historical surveys
    • Responses tab changed to Feedback
  • Update to data visualization on the Insights page: Removed toggle between bar graph and heatmap for Favorability charts; created new scrollable bar graph for Favorability by Theme, and then the heatmap, Theme Favorability by Segment, below
  • Changes to question formatting: all questions have been cleaned up to have the same formatting 

Bug Fixes
  • Update to the “resolved by” field in comment export to accurately represent the user who resolved the alert
  • Added loaders to components who did not have them
  • Updated old question card favorability percentage uses floor instead of round


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