Employee Confidentiality

Protecting the confidentiality of the feedback that is collected through WorkStep is key to gathering the most candid and insightful responses possible. 

For confidential surveys run through WorkStep, responses are connected to personal information of the respondent. Companies that work with WorkStep to survey their employees pledge to keep the information private. Only select administrators may be able to access personal information connected to responses outside of the platform

WorkStep protects the confidentiality of feedback shown in the platform using these mechanisms:

• Employee name is hidden: The name and employee ID of the responder will always be hidden in the WorkStep platform to protect a user's identity. Employees have the option to disclose their name and email address when submitting feedback. However, by default, their identity will be hidden by WorkStep. Only if the employee chooses to opt into revealing their identity for each question will this information be provided.
• Minimum of three rule: In any instance where a category has fewer than three responses, the responses are hidden. For example, if you filtered by a role, facility, or check-in, and the filtered results returned fewer than three responses, the responses are hidden.
• Responses are not displayed in real-time: Responses are not displayed the same day they are collected. Recent comments will include comments received yesterday, but won't include comments received today. Comments that are flagged as an alert and therefore warrant a higher level of urgency are an exception and may appear sooner.

How did we do?

Related Articles

• Employee Roster Sync
• How do I terminate an employee?
• Vernacular Change: “Anonymous” to “Confidential”