Check-in Management

Check-in Management allows you to view your check-ins, view the data associated with the check-ins, and enable or disable check-ins.

From this page, you can easily see the number of check-ins that have been sent for each employment milestone as well as the number of responses received. This is a great way to verify that check-ins are being sent. From this page, you can filter by location or role.

Permissions: Only users with the Admin permission level are able to enable or disable check-ins. Users with the Editor and View-only permissions can view the page.

  • The 'Sends' column includes the total number of check-ins that have been sent.
  • The 'Responses' column includes the total number of responses received for each check-in.
  • The 'Responsiveness' column represents the total number of respondents divided by the total number of recipients. The second number with the associated arrow is the current period compared to the previous period by percent change. If the 90-day filter is selected, this is the last 90 days compared to the previous 90 days. If the 180-day filter is selected, this is the last 180 days compared to the previous 180 days.

To enable or disable a check-in, select the "Edit" button next to the check-in. Then select the toggle to enable or disable the check-in. Only users with the Admin permission level are able to enable or disable check-ins.

WorkStep Introduction Email

Once check-ins are enabled, newly added employees will be sent an introduction email from WorkStep letting them know they will begin to receive check-ins at key employment milestones. Check-ins will begin to be delivered to newly added employees according to their tenure after they've received the introduction email.

Questions? Reach out to our support team at (213) 377-0974 or email us at employers@workstep.com


How did we do?


Powered by HelpDocs (opens in a new tab)