WorkStep RETAIN Emails (Alerts & Weekly Summary)
WorkStep RETAIN sends team members email notifications for new alerts, assigned alerts, and a weekly summary email. These are designed to keep users informed and bring important information to the user's attention.
This notification includes alerts assigned to you and new alerts for your associated data access. It is sent a maximum of once per day, only if there is new alert activity.
Weekly Summary Email
This notification includes an overview of the activity in WorkStep for the last 7 days, and is sent once a week on Tuesday morning. The email includes:
- Open alerts and alerts assigned to you that have not yet been resolved.
- A count of alerts that have been resolved in the last 7 days.
- New positive comments received in the last 7 days
- New responses received in the last 7 days.
Configuring your email settings
These emails are enabled by default for users of WorkStep RETAIN. To view and configure your email settings, visit the Account page in WorkStep.